State Farm® Insurance Agent Glen Monroe
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Erica Ken-Harding
October 30, 2025
"Very professional people."
"Erica, thank you for the wonderful review!"
Dee Dee
September 15, 2025
"I've never seen a insurance company so incompetent in my life!! I've called for months (July through September) requesting a call from my Agent Sherri and she never called me back. All I was trying to do was get a certificate of insurance for my non-profit organization and the secretary just kept telling me that Sherri would call me back. When I called for the final time and went off on the incompetent secretary she wanted to go back and forth even with me asking her to understand my frustration seeing that I've been calling for months now for something so simple as a certificate of insurance. I even emailed them a sample copy. The sectatary was very unprofessional wanting to argue instead of apologizing for the inconvenience so I hung up on her and guess what!!?? Sherri emailed me finally telling me to find another agent because I hung up on her argumentive sectatary. Sherri was able to reach out to me to say find another agent but she couldn't respond to any of my calls or emails for 3 months straight 🙃 🤔🙄I wouldn't recommend this State Farm office to a dog!! And I surely had no problem finding a much better professional State Farm Agent that got me what I needed right away. Stay far away from the Glen Monroe State Farm office!! They have no respect for customers and they lack customer service skills."
"Dee Dee, thank you for your feedback. I am truly sorry to hear about your frustration and that your experience did not meet expectations. We take customer service seriously and always aim to provide timely and respectful communication. While we strive to assist all clients to the best of our ability, we also recognize that sometimes expectations and communication styles may not align. We’re glad you were able to find another resource who could meet your needs and wish you and your organization the best moving forward."
Mrs G
August 6, 2025
"Wonderful service and agent Hannah Berger is so sweet and knowledgeable! She saved us over $30!!!"
"Mrs G, thank you for the awesome review! I am so happy Hannah was so helpful with your insurance coverage! "
Alexander DC
May 13, 2025
"Excellent personalized service from Hannah Berger! She went the extra mile for us and we have now confidently brought all of our insurance needs under this office."
"Thank you Alexander for the awesome review! We're thrilled to hear that Hannah provided exceptional service and made you feel confident in bringing all your insurance needs to our office. We truly appreciate your trust and look forward to continuing to serve you! 😊"
David Shafer
January 15, 2025
"I have been with Glen Monroe for 51 years. I highly recommend Jossette Houston in his office who was very effective in getting our adjuster to pick up the pace and put our claim on the top of his tall pile for review and approval. She is incredibly responsive and helpful! A real credit to the team!"
"David, thank you for the wonderful review and for your years of loyalty to my team! We are always here when you need us and I am thrill Jossette is always so helpful! "
Manoj Javangula
October 15, 2024
"I recently bought a car and Sheri helped me to find the right policy per my needs. Really appreciate her responsiveness and quick solutions. Thank you so much Sheri for all the help."
"Manoj, thank you for the wonderful review! I am so happy Sheri was able to help you find the right policy that best fit your needs! We are always here when you need us! "
Sudhir Javangula
October 15, 2024
"Sheri is extremely responsive and has been a pleasure working with her. Thank you Sheri for your attention and providing us with the various options and bringing us back to State Farm."
"Sudhir, thank you for the great review! I am thrilled Sheri was so helpful and attentive to your needs! "
Frank Ward
October 7, 2024
"Excellent customer service! Always respond to my inquiries immediately and usually the Auto claim processing is very well handled."
"Frank, thank you for the wonderful review! I am so happy we were able to help, we are always here when you need us! "